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Privacy policy

Privacy policy summary

In this privacy policy, we, JuiceFactory – Juicebars GmbH, inform you about which personal data we collect, for which purposes we use it and which services we use for this purpose. The data collected includes cookies and usage data and is processed for analysis purposes using Google Analytics and Hotjar. When you use our contact form, we collect personal data such as address, e-mail, field of activity, various types of data and first name.

Provider and responsible

JuiceFactory – Juicebars GmbH
Kranlweg 2/4, 1190 Vienna
Provider e-mail address: [email protected]

Complete privacy policy

1. types of data collected

Personal data that we process independently or through third parties include cookies, usage data, first name, address, e-mail, various types of data and area of activity. Further details on each type of personal data processed can be found in the relevant sections of this Privacy Policy or through explanatory texts displayed prior to data collection. The provision of certain data may be mandatory in order to use our services. If you refuse to provide this information, it could result in our inability to provide you with our services. However, in some cases, providing personal information is voluntary and you may choose not to provide it without consequences to service availability or functionality. If you are unsure about which data is mandatory, please feel free to contact us.

2. use of cookies and tracking tools

This Application and third parties used by this Application use cookies or other tracking tools to provide the services requested and to fulfill other purposes described in this document and, if applicable, in the Cookie Policy.

Users are responsible for all third party personal data obtained, published or disclosed through this application and confirm that they have obtained consent to transfer third party personal data to this application.

Hotjar (Hotjar Ltd.)
Hotjar is a service for tracking user behavior on this application. Hotjar uses cookies and other tracking tools to analyze user behavior and generate reports about how users interact with the application. Hotjar allows us to improve the user experience and customize the application to the user’s needs.
Personal data collected: Cookies and usage data.
Processing location: Malta – Privacy Policy.

3. type and place of data processing

The processing of user data is carried out properly and in compliance with appropriate security measures to prevent unauthorized access, forwarding, modification or destruction of the data. Data processing is carried out with the help of computers or IT-based systems in accordance with the stated purposes. In addition to the data controller, other persons, internal or external (e.g., human resources, sales, marketing, legal, system administrators, or processors such as technical service providers, delivery companies, hosting providers, IT companies, or communications agencies), may have access to the data. A current list of these involved persons can be requested from the responsible person at any time.

4. legal bases of the processing

We may process personal data of users only under certain legal conditions:

  • Users have given their consent for one or more specific purposes. In some jurisdictions, we may be permitted to process personal data until the user objects to such processing (“opt-out”) without relying on consent or any other legal basis. However, this does not apply if the processing of personal data is subject to European data protection law.
  • The data collection is necessary for the fulfillment of a contract with the user and/or for pre-contractual measures.
  • The processing is necessary for compliance with a legal obligation to which we are subject.
  • The processing is related to a task carried out in the public interest or in the exercise of official authority vested in us.
  • The processing is necessary to protect our legitimate interests or the interests of a third party.

In any case, we will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for the conclusion of a contract.

5. place of data processing

The data is processed in our office and in other locations where entities involved in data processing operate.

Depending on the user’s location, data transfers may involve the transmission of the user’s data to a country other than the user’s own. If you want to know more about the place of processing of the transmitted data, you can consult the detailed information on the processing of personal data in this document.

6. storage period

Personal data is processed and stored for as long as required by the purpose for which it was collected. After expiry of the retention period, personal data will be deleted and the rights of access, deletion, correction and data portability can no longer be exercised after this period.

7. purposes of processing

Personal data about the user is collected so that we can provide our services. In addition, data is collected for the following purposes: Analysis and contacting the user. Detailed information on these processing purposes and the personal data used for them can be found in the relevant sections of this Privacy Policy.

8. detailed information on the processing of personal data

Analytics

The following services allow us to monitor and analyze traffic and track user behavior:

Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google, Inc. (“Google”). Google uses the data collected to track usage of this application, generate reports on activity, and combine this information with other Google services. Google may also use the data it collects to contextualize and personalize its own ad network ads.
Personal data collected: Cookies and usage data.
Processing location: United States – Privacy Policy – Opt-out. Privacy Shield member.

Hotjar (Hotjar Ltd.)
Hotjar is a service for tracking user behavior on this application. Hotjar uses cookies and other tracking tools to analyze user behavior and generate reports about how users interact with the application. Hotjar allows us to improve the user experience and customize the application to the user’s needs.
Personal data collected: Cookies and usage data.
Processing location: Malta – Privacy Policy.

Contacting the user

Contact form (this application)
By filling out the contact form with your information, you give us permission to use your information to respond to requests for information, quotes, or other inquiries indicated in the header of the form.
Personal data collected: Address, e-mail, area of activity, various types of data and first name.

9. the rights of the users

Users have certain rights in relation to their data processed by us. These include:

  • Revocation of consent: If the user has previously consented to the processing of personal data, he or she may revoke this consent at any time.
  • Objection to processing: The user can object to the processing of his data if the processing is not based on his consent.
  • Information about the data: The user has the right to know whether and which data are processed by us and to receive a copy of the data.
  • Verification and rectification: The user may verify the accuracy of his data and request its update or rectification.
  • Restriction of processing: Under certain circumstances, the user can have the processing of his data restricted.
  • Deletion or other removal of the personal data: The User may, under certain conditions, request the deletion of his or her data.
  • Data portability: The user has the right to receive his data in a structured, common and machine-readable format and to have it transferred to another responsible party.
  • Submitting a complaint: The User has the right to file a complaint with the competent supervisory authority.

10. how the rights can be exercised

All requests to exercise user rights may be directed to us using the contact information provided in this Privacy Policy. Applications can be exercised free of charge and will be processed as soon as possible, within one month at the latest.

11. changes to this privacy policy

We reserve the right to change this Privacy Policy at any time by notifying users on this Site and, if applicable, through this Application or, to the extent technically and legally possible, by sending a notice to users using any of the contact information available to us. It is recommended to visit this page regularly and check the date of the last modification indicated at the bottom of the page.

12. further information and contact

For further information or questions regarding data protection, please feel free to contact us. You can find the contact details above.

13. legal measures

The user’s personal data may be processed by us for law enforcement purposes within or in preparation of legal proceedings arising from the improper use of this application or related services. We may also be required by the authorities to disclose personal data.

14. further information about the processing of data

Any information on the collection and processing of data not included in this privacy policy can be requested from us at any time using the contact information provided.

Definitions and legal information
This Privacy Policy uses certain terms that have specific legal meanings. These definitions as well as general legal information can be found in the full original document.